Privacy Policy

Since its inception, Lilou USA LLC has provided the highest quality products and services, with a levelof integrity that issecond to none. Our Online Privacy Policy serves asour corporate guide for collecting, storing and using information that can or potentially could personally identify an individualuser of the Lilou USA LLC website. Such information is commonly referred to as Personal Information.

What information do we collect?

We collect, monitor and store the following information, which is commonly referred to as “traffic pattern” information: (1) The Domain name that has access to our website (for example, if you subscribe to America Online, we know that someone from AOL has accessed our site, but we wouldnot know which of the millions of AOL users actuallyaccessedour website); (2) The date and time of our websitehas been accessed; (3) The number of visits we have to our website; and (4) The Internet address of the last website displayed on your screen prior to accessing our website.

Additionally, we value and welcome your comments and suggestions. If you do decide to email us, it is important for you to know that it is likely that you will intentionally, or perhaps inadvertently, send Personal Information. This information will allow us to respond appropriately, if a response is in fact necessary.

Also, if we collect any information such as name, email address, postal address, phone number and other domain-related information not mentioned above, you will always know when we are collecting this information, and disclosure is always voluntary.

How do we use the Personal Information we collect?

First, and most importantly, we do not trade, sell, rent, lease, or otherwise share Personal Information with outside parties.

Second, any personal information that is disclosed is done so voluntarily. Occasionally we will collect names, postal addresses, phone numbers and domain-related information. We use this information for our own internal business purposes and to support your personal usage of various products and services.

Third, we do not send unsolicited emails or online direct marketing materials.

Finally, if you identify yourself or provide Personal Information by submitting a comment or sending us an email message, we use this information to respond to your comments, concerns, suggestions, questions or requests for information. Additionally, we may also use this information for our own internal business and marketing purposes.

What about cookies?

A “Cookie” is a message given to your Web browser by a Web server, in our case by a Lilou USA LLC Web server. Your browser stores this message in a file created by your browser (the name of the cookie file is dependent on the browser you are using). The message is then sent back to the sending server each time you visit a Lilou USA LLC website.

The main purpose of a cookie (or cookies as they are commonly referred to) is to identify users for the purpose of preparing customized Web pages. For example, if you have voluntarily given us Personal Information, and we send a cookie to your browser, we can then provide you with custom information each time you visit one of our websites.

Most web browsers automatically accept cookies, but you can usually change the settings on your browser to prevent cookies from being accepted. If you do choose to prevent us from sending cookies to your browser, you can still use most of the features on our website, but may be unable to use features enabled by cookies.

Lilou USA LLC does not trade, sell, rent, lease, or otherwise share Personal Information with outside parties, unless directly involved with marketing or products offered by Lilou USA LLC for 10% off all merchandise savings at checkout.

Notwithstanding the above, we reserve the right to disclose Personal Information if required to operate or maintain our systems, or pursuant to a court order, subpoena or similar request.

Links

Lilou USA LLC may have links on some of its Web pages that will link users to third party websites. Lilou USA LLC is not responsible for the privacy or other policies of any third party websites with which it has links, or of the links offered on such third party websites. Please refer to the operators of such third party websites for information on their individual privacy policies.

Security

Lilou USA LLC uses its best efforts to promote the security, integrity, and privacy of any Personal Information that you disclose. Unfortunately, no computer system or data transmission over the internet can be guaranteed to be 100% secure. As a result, while Lilou USA LLC strives to protect your Personal information, Lilou USA LLC cannot guarantee the security of any information you transmit to us.

We cannot vouch for the security of information sent over and through computers that we do not administer. We promise to do our best to protect your Personal information while it is stored in our computers. We also promise to do our best to protect your Personal information while it is in transit to and while it is stored in our computers. Our best efforts and keeping up with industry standards is our pledge to you.

Anti-Spam Policy

Lilou USA LLC has a strict anti-spam policy. In the very unlikely event that you feel that you are receiving unsolicited emails, please let us know of the problem by emailing us at hello@lilouparis.us, and include copies of the unsolicited emails you are receiving, including all header information from the emails, and the matter will promptly be investigated and remedied.

Changes to the Lilou USA LLC Internet Privacy Policy

Lilou USA LLC may, at its discretion, review and, if appropriate, revise this Online Privacy Policy and its Web operations. If we ever do revise our Online Privacy Policy, revisions will be posted prior to becoming effective.

Disclaimer

The Lilou USA LLC web site and the materials therein are provided as is. Eyoba makes no representations or warranties, either express or implied of any kind with respect to its operations, contents, information or materials. Lilou USA LLC makes no representations or warranties, either expressed or implied, of any kind with respect to products sold on this site. Except as expressly stated herein, Lilou USA LLC expressly disclaims all warranties, express or implied, of any kind with respect to the site or it's use, including but not limited to merchantability and fitness for a particular purpose. You agree that the maximum liability to Lilou USA LLC derived from any product sold on site will only be the price of the product ordered. In no event will Lilou USA LLC, its owner, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold. Lilou USA LLC expressively states that all manufacturers and distributors of the products being offered for sale are the owners of their registered trademarks, logos, packaging and copyrights. Lilou USA LLC is not related to or affiliated with any of the owners, manufacturers or licensed distributors of the products and brand names being offered for sale.

Tell us what you think

Lilou USA LLC welcomes your questions and comments about privacy. Please send an email to hello@lilouparis.us if the Customer Received the Wrong Item(s): On rare occasions the wrong item(s) can get shipped out. Don’t worry; we’ll take care of it. However, you must contact us within 3 business days of receiving your order and all products must be returned in new and unused condition. Simply send us an email at hello@lilouparis.us with a brief explanation. We will respond with a Return Merchandise Authorization Number (RMA#) along with instructions. After we have received your returned items, we will send you a replacement at our expense.

Customer Did Not Receive All Items Ordered: If you are missing items from your order and have not received any email or note on the package explaining when the remaining items will be shipped, please contact us within 3 business days from the date you have received your package. We will not be held responsible for items claimed missing after the 3 business day period. Simply send us an email at hello@lilouparis.us with a brief explanation.

Customer Did Not Receive Their Order: If you have not received your package or any email in regards to your order within 7 business days from the date you placed your order please contact us so that we can help you track your package. We will not be held responsible for orders claimed, lost, or stolen after the 7 business day period if the package has been shipped. Simply send us an email at hello@lilouparis.us with a brief explanation.